Business Operations Analyst

  • Operations
  • Remote job

Business Operations Analyst

Job description

Quidax is a fast-growing organization and is considered one of the major crypto exchanges in Africa. As a Business Operations Analyst, you will be responsible for conducting extensive, accurate analyses of the organization's existing business operations. Your main duties include gathering data and developing solutions to meet business needs.


  • Develop and implement best practices across operating rhythms and routines

  • Drive process improvement and effectiveness including troubleshooting operational issues as they surface; propose changes to systems / processes to fix root causes

  • Provide data related solutions to products, channels and processes.

  • Create frameworks to help structure the team's thinking, drive visibility, and facilitate alignment

  • Work closely with leaders across the organization to develop goals and Objectives and Key Results; develop systems for managing performance against those goals

  • Support day to day operations and delivering on strategy and operational plans from the planning process against the strategic vision for Quidax

  • Build productive and positive relationships across the organization at all levels to drive influence

  • Develop in-depth knowledge of the information needs of assigned business units and pursue the business, managerial and technical skills necessary to support those needs.

  • Coordinates and/or participates in special task forces to identify and respond to user needs.

Job requirements

  • Bachelor's, Business Administration and/or Finance, and/or Marketing, and/or Operations or related field

  • 1-3 years of professional experience in strategy and/or operations (business operations and consulting)

  • Strong analytical mindset combined with the ability to analyze data and reports

  • The collaborative mindset with leadership capabilities and the ability to influence

  • Clear, strategic thinker with vision, with the ability to execute on priorities

  • Able to critically evaluate data using various reporting tools

  • Able to identify key elements in data and derive specific trends relative to market data
    Excel and PowerPoint skills with attention to detail.

About you:

We are a company of learners in a lot of ways. We don’t expect you to be perfect so we would prefer if you were hungry and willing to learn. We like humble people too.

We are looking for people who are driven, patient and empathetic. We are looking for the kind of person who a reader would say your writing is rubbish and I can’t understand. Instead of taking offence (actually, it’s okay to take a little bit of offence, we are humans) but the larger response would be to check yourself and your article to see where you might have gone wrong and what you can do to make it right.

We are very big on discipline as one of our core values, because we believe it is the soul of an army and it can make great things happen in the long run. So we have rules that have consequences attached to them and then we encourage everyone to govern themselves to do what is required and go over and beyond in service of our customers.

About Quidax

We are a cryptocurrency exchange that makes it easy for individuals and businesses to buy and sell cryptocurrency using their local currency. We also enable fin-techs to provide cryptocurrency-related services to their customers through our API thereby making it possible for your customers to buy, sell, send, receive or store crypto.

We are currently in Nigeria and are building for Africa.

Our vision is to create a world where sending money and value around the globe is as easy as sending a text message and we believe this future is going to be brought to you courtesy of digital currencies.

Our core values are:

  • Simplicity: as the sign of great understanding and empathy
  • People: investing in our people and making the work experience a remarkable one
  • Integrity: being true & honest; to ourselves and those counting on us
  • Customers: the reason we exist is because customers exist, so we love and respect them
  • Excellence: doing things in a first-class way, going above and beyond.
  • Discipline: leadership and doing what you say you would, no matter how we feel.

About Pay and Benefits:

We pay competitively in the Nigerian market for the matched experience and role.

Our benefits include health insurance, unlimited leave days, amazing culture 🤯 and also a front-row seat to the biggest thing in finance in the last 100 years. You also have a company that cares about you and your well being, wants to do everything to ensure that your life inside and outside work is the most satisfying it can be.